My passion for communication comes from the power of words and the delicate balance between our intentions (what we want to say) and how our words are interpreted (what others hear). We navigate this exchange every time we interact with others, no matter our relationship, and because we each bring our unique combination of knowledge, experience, culture, and expectation, to every interaction, it is a wonder effective communication happens at all. Yet, it does.

And in a world where it’s becoming the norm to communicate via emojis, hashtags, soundbites, and memes, truly engaging communication holds even more power to make a difference in someone’s life, or even just their day. It takes effort, and it is always worth it.